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Privacy Policy

Welcome to FC Transfers. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, https://fctransfers.com.

Who We Are
Our website address is https://fctransfers.com. FC Transfers specializes in transportation and tour services across the Dominican Republic.

Information We Collect
Personal Information:

Name, email address, phone number, and other details you provide when making a booking or inquiry.
Technical Information:

Data such as your IP address, browser type, and device information to improve website functionality and user experience.
Cookies:

Small data files stored on your device to enhance your browsing experience (see the “Cookies” section for more details).
How We Use Your Information
We use your data for the following purposes:

To process bookings and deliver the services you request.
To communicate with you about reservations, inquiries, or promotional offers (if you opt-in).
To analyze website performance and improve our services.
To ensure compliance with legal obligations and prevent fraudulent activity.
Cookies
We use cookies to:

Store your preferences and optimize your experience on our website.
Analyze traffic and website performance using tools like Google Analytics.
Deliver personalized advertising through Google Ads.
You can manage or disable cookies in your browser settings. Note that some features of the website may not function properly if cookies are disabled.

Embedded Content
Our website may include embedded content (e.g., videos, images, or articles) from third-party websites. This content behaves as if you were visiting the third-party website, which may collect data, use cookies, or track your interactions.

How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:

Service Providers: To process payments and deliver services.
Legal Authorities: When required by law or to protect our rights.
Data Retention
We retain your data as follows:

Booking Information: Stored as long as necessary to fulfill your requests or comply with legal obligations.
Comments: Retained indefinitely to streamline future interactions.
Your Rights
You have the right to:

Access the personal data we hold about you.
Request corrections or deletion of your data, except where legally required.
Withdraw your consent for marketing communications.
To exercise these rights, contact us at info@fctransfers.com.

How We Protect Your Data
We use industry-standard measures to ensure your data is safe, including:

Secure Socket Layer (SSL) encryption for all website transactions.
Restricted access to personal information.
Regular monitoring and updates to prevent unauthorized access.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions about this Privacy Policy, please contact us:

Email: info@fctransfers.com
Phone: +1 (829) 384-8010